Sarah Reviewed on Oct 1, 2019, 3:28 PM
Our experience was very decent. The lady sold me way too much insurance but it was good to feel secure. Don't forget to tell the rental agency if you are changing countries because you need a special paper to pass boarders. Out car was a Chevy something sedan and it fit all our equipment for ski racing and two passengers. She gave us chains to cross boarders as well.
MICHELE Reviewed on Mar 12, 2019, 12:36 AM
Pick-up, the car itself, and drop-off were fine; my big complaint is the 21% IVA was NOT included or mentioned in any way until we showed up at the Hertz counter for pick-up. We were not happy to be figuring out why such a big price difference, and the counter staff not able to help. This is a huge a lack of transparency; otherwise I'd have given 4 or 5 stars.