No waiting at the counter, car collected within 5 min, return also very smooth no complaints

The instructions given for the removal of the vehicle lack precision. Thus, it is indicated that the agency is located at the bottom of the rental car park, but does not specify that the formalities are to be completed at the counter of the Avis company within the terminal.

My experience with this provider has been catastrophic. To ask if I was in front of robots or human beings! They refused me the delivery of my vehicle (obviously already cashed) while we had presented the driving license in electronic format, a paper from the police station (De Bastia same) stamped certifying the validity as well as the number of points in Classes. They even refused to switch our reservation to my partner !!! TO FLEE

Declared a contact case the day before the scheduled rental date, my partner and I carried out tests which were found to be positive for Covid-19 the next day. Boarding the Air Corsica flight to Bastia was therefore forbidden to us, and isolation prescribed. Despite my call the day before the rental at the Alamo counter to cancel the reservation of a vehicle and two child seats, the attendant (otherwise very friendly) told me that AutoEscape would not issue the refund, less than 48 hours before picking up the vehicle. I did not receive any response to my refund request sent to AutoEscape Customer Service. The fact of contracting Covid-19 (the results of the tests in lieu of proof) nevertheless constitutes a case of force majeure in the eyes of the courts. The Alamo company is undoubtedly not involved, on the other hand there is a lack of good citizenship and an obvious abuse on the part of AutoEscape, for which I am asking for redress under penalty of prosecution.

Perfect experience, fast, nickel vehicle, both for the handling and for its return

Quick, efficient vehicle recovery and return with highly available and competent staff

Used to using EUROPCAR, the Bastia-Poretta agency gave us complete satisfaction both on receipt and return of the vehicle.

Everything went smoothly, from picking up the vehicle to returning !. In addition, we did have a small vehicle as requested when we booked, which was perfect !!

Friendly staff fast, car in great condition and upgraded.

Very well received, simple and effective explanations

The reception was very good, the car impeccable. We just got rid of € 35 for cleaning when the car returned to Ajaccio airport. The car was in a normal state of uncleanliness after a 15 day rental. dust, twig but no or very little sand. A priori, a classic cleaning which does not require an additional 35 € except to take the customer for a pigeon. Very unpleasant feeling.

We are told that the vehicle is in good condition and during the verification we find ourselves facing a vehicle riddled with problems. In addition, the manager at the counter is not very pleasant. During a previous rental I trusted this same speech and I was billed for a scratch at the bottom of the bumper on the return.