Joyce Reviewed on Apr 9, 2019, 4:29 PM

Good service. We came in on Spirit 3:00 am. Tired

Christopher Reviewed on Mar 26, 2019, 4:36 PM

The Aguadilla airport is very small as are their rental car sites. Alamo shares a spot off site with several other car rental companies and is within a very short walk, however they do provide a van. When we arrived, I overheard that they did not have a full size car for the customer ahead of us. We it was our turn, I mentioned this to the employee and I explained that I needed a car that would comfortably fit five adults. He stated that they did not have any more full-size cars available but did provide us with an upgrade to a small SUV which seated us all comfortably. The employees were very nice, apologetic, and accommodating.

Grisel Sbert Reviewed on Dec 11, 2018, 5:26 PM

Great service

Bicky Reviewed on Nov 14, 2018, 12:05 PM

Everything went as expected, my only complain there was only one employee for 3 customers. It took like an hour to finally get the rental car. Otherwise a great experience!

Joffrey Reviewed on Sep 25, 2019, 4:29 PM

Fantastic experience and very good acctitud

Cindy Reviewed on Aug 8, 2019, 7:56 PM

My experience with thrifty was great. However, I'm disappointed. I was charged $550.00 for a scratch that staff claims happened under my rental time. Yet, when the car was given to me there was no staff that went over the vehicle with me before providing me with the vehicle. Then when I turned in the vehicle I was accused the damage and charged $550.00. That amount is outrageous for a scratch that in sure I did not do. I am extremely careful and took very well care of the rental. Although I was charged for a damage I'm sure I did not do, I I rented another vehicle with thrifty until my vacation was over. I really hope someone from thrifty can contact and work with me. Depending on how thrifty will work with me will depend on my recommendation to others about thrifty.