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Europcar Avenida Laguna 10

Average pickup time: 21-30 minutes.
8.2 out of 10 (39 Reviews)
Friendliness
8.7 /10
Friendliness 87%
Cleanliness
8.9 /10
Cleanliness 89%
Pickup time
8.7 /10
Pickup time 87%
Overall value
8.6 /10
Overall value 86%
5 out of 5
MMejiasReviewed on Jun 7, 2019, 7:31 PM
The people were very friendly, my car was a nice car and the process o pick up and drop off was easy and quick! Highly recommended!
2 out of 5
ValReviewed on Jun 5, 2019, 4:37 PM
My experience was not good! I was given a car then they changed it because it wasn’t the one in the system, which had lots of dents and really bad tires! The process took over an hour with only 5 people inline before me! The car got a flat tire within less than 24hrs of getting it, I wasn’t able to get in contact with the rental place when I got the flat tire as the two phone numbers given rang a long time then went to a busy dial tone! I tried for over 2hrs to reach them, I had to call AAA for assistance! The next day I called again and finally someone answered I explained my situation only to be asked by the manager if I could take the car myself to a garage to have the tire repaired. Needless to say I was appalled by this request I demanded a newer car in new condition, which was brought to me.
5 out of 5
Jerry 56Reviewed on May 10, 2019, 7:58 PM
My experience with the car rental was great. The personnel was very courteous and professional.

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