Doug Reviewed on Dec 8, 2018, 7:56 PM

Very goo experience.

Gily Reviewed on Nov 12, 2018, 6:25 PM

There was only one person at the airport counter it took more than 30 min to handle one rental in front of me. I was hit from behind while stopped at a pedestrian crossing. It was very difficult to get in touch with the rental company. Two weeks after the accident I am still unable to reach a qualified person at the rental company. to understand the process when the CDW is on the credit card.

Coco 06 Reviewed on Sep 15, 2019, 2:48 PM

I did not have a manual car as I wished, no washer fluid in the vehicle. For easyjet passengers, be aware that the return vehicle for Hertz is in front of the terminal 3, so you have to walk with the suitcases pick up the shuttle from the airport ... I will not repeat the experience

Jmkoko Reviewed on Jan 5, 2020, 10:47 AM

Two hours of waiting on arrival. A very rude employee. One hour on the way back. The same employee, always as unfriendly. The car was dirty, with the engine not full. It is probably worth going to the competition for a few euros more.

chb63 Reviewed on Jan 3, 2020, 9:45 AM

The return of the vehicle is a disaster at Europcar at the airport, no organization for the return by the shuttle, people rush to access the latter, without any support from the rental company !! We almost, arrived at words with other customers who were also waiting for the shuttle containing 8 seats, while there were twenty customers justifying their urgency of a plane to take! as we all!!

Vladimir Reviewed on Dec 1, 2019, 4:26 PM

Old, damaged cars with a lot of scratches, first car - one of front light not working, one of break light not working, and most important- breaks was malfunctioning

Ericetflorence Reviewed on Nov 19, 2019, 10:37 AM

We arrived at the TLV airport and had the unpleasant surprise of seeing our reservation taken and paid almost 3 months before, canceled. Budget did not offer anything except to rent and pay 2 full fare vehicles (we booked a 9 seat traffic). 2.5 hours later, (1 hour waiting at the counter and 1.5 hours of palavers, phone calls ....) Thanks to the intervention of Autoescape, they agreed to give us a 7 places. Surprise: at the time of taking the vehicle, it was the traffic we had booked and there were 2 others in the parking lot. Joke of the employee Itai, very unpleasant? Incompetence? Contempt of the customer? Can Budget cancel a reservation accepted and reconfirmed the day before by Autoescape, when the customer is at the airport without offering him any other vehicle?

fefe Reviewed on Jan 8, 2020, 9:19 PM

no vehicle in the category therefore lower category it was necessary to wait 4 days to change vehicle

Krisztina Reviewed on Jan 3, 2020, 11:32 AM

Good but I didn’t get my deposit back and it was very high 900 usd !