Jennifer Reviewed on Nov 20, 2018, 6:04 PM
I booked a car on carrentals.com to pick up that afternoon. I went to the exact address, drove around like an idiot, and no one knew what i was talking about. It was through PayLess car rental, so we decided to go to the other location downtown, maybe they would be able to tell us what was going on. When we got there, the guy had no idea about the location we were trying to find, except that he thought there was a location there 5 or 6 years ago. Un-freaking-believable. To top it off, the downtown location had no cars for rent, and could not tell us when one would be back. Fortunately we went to Budget next door and they had one for us right away, albeit at about 4x the price I booked w PayLess. I guess I'd rather pay 4x for a real car than try to pick up a pretend car at a location that doesn't exist.