nomadeReviewed on Dec 3, 2019, 4:06 PM
Reservation made and paid online. Choice not to take extended warranty. When taking the vehicle to the agency, the receptionist details me the contract, but does not evoke at any time any additional guarantee. I therefore thought that the sum claimed of 239.51 euros corresponded to the deposit which would be returned to me later. A month later, having had no refund, I study the bill in detail. It appears that certain guarantees are checked and therefore subscribed without my agreement. I requested the refund since 17/11 and no response.
dado22Reviewed on Oct 8, 2019, 7:35 AM
Hello, I just noted on my bank account a levy of 136,39 € from Avis. What is it then that everything was OK according to the manager in Palermo. Computers being down this evening of October 4, I still wait for the mail promised.
watsuiReviewed on Feb 17, 2019, 10:06 PM
The car condition was good. The drop off is fast. However the staff said they found 2 spots on the front were not on their records.