Jason Reviewed on Nov 30, 2019, 5:51 PM
Door locks were were very hard to open. Jiggle key around for a couple of minutes to have everything aligned so door would lock or open. Car felt like it had been roughly treated before with only 50k km on it. When picking up it took a little bit of time to wait for car to be delivered from remote lot for what turned out to be a slightly problematic car. ended up having to replace car as door locks got harder and took longer to open/close. Replacement had 40k km on it and sounded/ felt much better. Extended rental with replacement vehicle. Sunday afternoons trying to reach any help for door issue/ rental extension a bit of an issue with all local offices closed and phone numbers kindly telling us offices were closed or numbers non-working. Had to wait for Monday morning to resolve. In person, Staff were friendly and helpful.
GG65 Reviewed on Nov 4, 2019, 9:45 AM
Dirty car. 45,000 km on the meter. Clutch tired, too worn. Wiper blade on the driver side in very bad condition with bad wiping of the windshield because damaged rubber. Dangerous in case of rain because visibility very bad. Dirty windshield not cleaned inside and out.
Bob Reviewed on Oct 31, 2019, 3:42 PM
Rent for 40 years Vehicles on vacation - I have never experienced anything like that! Flight delayed and then over an hour! pending at the counter! Budget and AVIS were adjacent counters and only 1 person made the transaction for both companies! In addition to the usual insurance offers then came the information that the computer did not work properly. Had ordered at budget, then got the last, round dented car from AVIS. That's not nice, but: That the warning lights in the dashboard shone should be ok. We drove off with the box, because we were completely exhausted anyway. The next day it turned out that a brake light did not work. Since there was no onboard description, I rhymed myself the second light in the dashboard with tire pressure gauge together. ok the tires did not look flat - so what the hell. Since we did not want to waste precious holiday time with complaints and annoyance, we decided to wait for the return. Positive: The car was returned in the same, bad condition without hesitation.