Markus Reviewed on Aug 28, 2019, 8:06 PM
The pick up time was almost 1hour. We had a Fiat 500x or similar reserved and received a Fiat 500l. Otherwise everything was ok.
Joy Reviewed on Aug 10, 2019, 9:04 AM
They did charge me an extra 36 euro for me to pick up late since they close at 10:30. I found out Goldcar was open until midnight but I would NEVER rent from then. I used Goldcar once and as I did not have a photo id drivers licence at the time they would not rent me the car which I had prepaid for and did not refund me the money at the pickup counter. Once home I tried to contact Goldcar head office but could not connect with anyone. I will NEVER use Goldcar again so I would have rather paid the extra 36 Euro to Europecar. The girl actually stayed even longer as our flight was delayed. They close at 10:30 pm and I believe I arrived at 11:30 pm. The girl was very pleasant and helpful. I arrived on July 28, 2019 at LaMezia Terme so if Europecar is reading this please let the girl who worked that evening know she is a great employee !!!