Sarah Reviewed on Jan 23, 2019, 7:39 PM

I went to the Thrifty counter and in fact my rental car was with Herzt, not a problem as it was at the same counter. Although I had bought the insurance from Allianz suggested on carrentals.com, the Herzt representative informed me it had no value in Tenerife and I would be driving with zero insurance. I therefore had to pay an extra $20 per day for insurance, doubling the cost of my rental car.

AndreasT Reviewed on Feb 23, 2019, 1:30 PM

Both the collection, as well as the issue, return and return transfer to the airport were very good

RoxanaMitra Reviewed on Dec 12, 2018, 1:06 PM

I'm very happy with the car rental. We were promptly picked up after our arrival at the airport with a shuttle bus and chauffeured to the rental office. The pickup was quick and uncomplicated and the car was in perfect condition. On the spot we were given a small map and explained how we drive best in the direction of our Airbnb. When returning the car, we were met very understanding when we reported a self-inflicted damage. The shuttle bus took us quickly to the airport so that the return trip went smoothly. All in all, I can only recommend Car del Mar!

pe1ngg Reviewed on Mar 16, 2019, 2:43 PM

After a previous experience with Goldcar Lanzarote, my experience with Hertz Tenerife was a relief. It is a pity that people started talking about insurance and upgrading at the counter, but they did not insist. when returning the vehicle everything was ok and they would terminate the contract, too bad I didn't get a paper confirmation, especially given my previous experience with Goldcar and incorrect credit card debits. But before I flew back to the Netherlands, the reservation of the deposit was already withdrawn, fine. Price at Hertz is higher, but also less hassle

wilmo Reviewed on Sep 28, 2019, 1:16 PM

It takes getting used to, if you already had other providers that no employee hands over the car. You get the key and the parking box no. and can start. Damage to the car will not be recorded with the customer, even when returning. Hand over the keys. Had a queasy feeling but everything ok. The deposit was returned 2 days after return.