Reviewed on Jun 20, 2018, 5:57 PM
Confirmed a cargo truck. When we arrived, they told us they don't get cargo trucks at that location. They said we could pick one up in San Francisco or wait for many hours for a possible delivery. We settled on a van. Then , when they confirmed the price, it was over twice the confirmed rate. They adjusted. We checked out without a paper contract, later to find out that our reservation was switched from returning to Los Angeles to returning to Stanford. When we arrived in LA, we were charged a $150 one-way fee.