Ron45 Reviewed on Sep 4, 2018, 6:19 PM

My experience this time wasn't good. The van broke on the road after I arrived to Ohio. I had a 2.5 wait to get towed to the airport to retrieve another one. The one that I was given had a broken door. We were unable to use the door on the back passenger side which could have been an emergency problem if we needed to evacuate in a hurry. I want to be compensated for this. I paid too much for this rental to have gone through this. All other rental experiences have been great.

Sheridaisy Reviewed on Jan 6, 2018, 5:25 AM

I booked over a month in advance. Went to pick it up and they had no vehicles available. The guy was very rude about it and couldn't give me a time they would have one. He told me he would call and never did. I had to go to different location and the only they could give me was a vehicle that was just in an accident. I had no choice to take it since we were leaving on vacation or pay an outrageous fee at another company.