K Reviewed on Feb 11, 2020, 10:07 AM
The general exterior condition and especially the interior cleanliness of the vehicle left something to be desired.
BG Reviewed on Jan 26, 2020, 9:59 AM
A day with a van for 7 people for less than 50 € !!!! Chez Hertz ... new car. ,, Thank you !!
Phil Reviewed on Dec 17, 2019, 9:52 PM
I reserved a car type Ford Kuga SNOW TIRE and when I arrive, I am told that HERTZ can never guarantee "winter" equipment If you go through a broker like autoescape !! So the reserved vehicle did not have a snow tire, you have to pay 80 € more .... which I had to do since I was going to a ski resort during a WE during which we expected to heavy snowfall. We sell you a fixed price online for a model fitted with “snow” and we deliver a smaller, unequipped model. There is therefore clearly a deception in the sale of this service. I have been doing these trips frequently in winter for years. I will not advise anyone to make a reservation with Autoescape who misleads customers and with HERTZ who takes advantage of the situation by trapping you with a significant additional payment. I request reimbursement of the entire rental. This is not serious. I will post this review on a number of social networks. Note that the vehicle that I was given at HERTZ had more than 57,000 km !! I have rented cars for over 30 years and have not yet reached this number of kms. A record. HERTZ can therefore rent very expensive older vehicles which are not at all suitable for what we have ordered.