Awanderer Reviewed on Feb 18, 2019, 10:25 AM
Booked a 7 seater car, talking to a couple of days before the pick-up to make sure the car does not have a glass roof. On pick-up the car has a glass roof! Budget then tried to find a 7 seater without glass roof for one hour, without success. We then got upgraded to a 8 seater Mercedes V class. Not a great solution, as we have had to remove the 3 row of seats at home to make space for luggage (hard work, esp. Putting them back before returning the car). So, it was ok. Experience, not great.
Ruth Reviewed on Nov 16, 2018, 6:44 AM
My experience with Budget was good, except for the drop-off. I was one gallon short of a full tank of gas. I asked them to charge me for that and would have happily paid a convenience fee. Instead they said they would have to charge me a full tank of gas for $70 or else I would have to drive outside of the airport and fill it up.