Ask for large auto and received a small auto with no speed control. 6 week before.

The gentlemen that worked there was very professional, friendly and informative. BUT the process to pick up the rental car or drop it off took a VERY LONG TIME! I think each time took 30+ mins. It is too long.

My experience was not awful but also not the most pleasant. The supplier was closed when we arrived so was not able to pick up vechicle till next day which was an inconvenience. I called the following morning and no answer, had to call 3 times before getting and answered and it rang for a straight 2 minuets before I received an answer. The staff was not friendly or approachable he was just very straight forward and got me out the door, it was a good price overall to rent the vech but im not sure that ill go with this hertz next time

went to get rental no van available so i had to change all my plans i had made reservation 3 days earlier . POOR SERVICE

Took a while to pick up and at drop off the lady couldn’t have taken the keys away from me fast enough.

I had a paid reservation for a car for 5 days, we were driving a motorhome from 2400km away, i had made the car available for 10h00 not knowing exactly when i would get there du to traffic and road etc, got to Hertz at 16h00 to have the clerk (Brian who had no interest in customer service) tell me that since i was more then 2 hours late for pick up the rented the car....... THIS IS A PAID RESERVATION, if i pick it up a day late who care i paid for it ! I called the Hertz head office who was helpful (not like Brain...) and they founded me another car, i had to take a uber to get to it because the motorhome needed to be park for a certain hour and could not be move after.