wuumin Reviewed on May 11, 2018, 9:36 PM

I have no complaints about anything as far as the car. The line at the counter was short. I just didn't understand (and still don't) how the pre-paid fuel option works. I understood it to be that a big amount, like $72.00, which is the maximum amount that it would take to fill my gas tank, would be temporarily added to my credit card, and when the car comes back with a partial tank, they will refund me the amount under $72.00 that it cost to refill my 1/4 full tank. I haven't seen anything on my charge card account. If they charge me the full $72.00 and it is MY fault that I didn't run my car to empty, then I feel that I was mislead, because I would have understood it to be that way. I wouldn't have chosen that option. Do I have to keep looking at my credit card account online to see if there is any refunded amount? Also, there were bugs on my vehicle when I picked it up, and I noted it on my pre-inspection.

David from San Diego Reviewed on May 5, 2018, 5:43 PM

Super easy rental when I couldn't get a car any other way. Thank you!