Mamie Reviewed on Apr 7, 2018, 9:05 PM
Experience great. My daughter recommended payless. She only rents from you.
JOLISA Reviewed on Mar 12, 2018, 8:05 PM
MY EXPERIENCE WITH THIS CAR RENTAL COMPANY WAS DISSAPOINTING TO SAY THE LEAST. I BOOKED WITH THEM ONLINE, RECEIVED A CONFIRMATION NUMBER FOR THE RESERVATION AND BELIEVED WE WERE ALL SET TO GO. ON THE MORNING WE WERE SUPPOSED TO TRAVEL THE GAL CALLED TO SAY SHE DID NOT HAVE OUR VEHICLE AVAILABLE. TWO HOURS LATER SHE CALLED BACK AND TOLD US SHE DID HAVE OUR VEHICLE AND WE COULD COME AND PICK IT UP AT OUR REGULARLY SCHEDULED TIME ON THE RESERVATION. UPON ARRIVAL, WE HAD TO WAIT. THIRTY MINUTES AFTER OUR WAIT THEY TOLD US THERE WAS SOMETHING WRONG WITH THE VEHICLES TIRE AND THEY WOULD NOT LET US RENT IT. THEY NEVER OFFERED ANY ALTERNATIVE, NOR DID THEY FLOOD US WITH THEIR APOLOGIES. THEY SIMPLY SENT US ON OUR WAY. THEY SHOULD HAVE OFFERED AN ALTERNATE TRANSPORTATION METHOD AT A VERY DISCOUNTED RATE. NEITHER OCCURRED. I WOULD NEVER RECOMMEND THIS CAR RENTAL BUSINESS TO ANYONE NNOR WOULD I
george w. Reviewed on Jan 2, 2018, 3:32 AM
had seen some previous poor ratings so was a little apprehensive, but the service was very good. Van was at the airport and took us to the agency with no wait. Only about a mile drive> . Same after the drop off.