Tyler Pate Reviewed on Mar 12, 2019, 8:01 PM
Traveled to Punta Cana, with reservation number to SIXT counter and was told Sorry we have no cars for you. Traveling is stressful anyway and to have this done to me made my happy trip go bad. Had to rent from a competitor and paid over 4 times more! What a racket! Please forward to SIXT management.
Frogtrotter Reviewed on Jan 30, 2019, 4:20 AM
On arrival, I learn that my vehicle is not available, the previous customer is late. The solution is given: I am outclassed but I must take insurance from SIXT and pay a deposit of 6000 US $. I refuse, and indicates that I will be outclassed but will not pay in any case an extra cent, the fault coming from SIXT. They refuse and tell me that my vehicle should be back in an hour, it is 00:30. I will wait then. In the meantime, other customers arrive and are offered the same thing. The more time passes, the more I tell myself that my car will never arrive. The latter will finally arrive, I can finally leave the airport at 2:00 am instead of 00:30. Service deplorable and extremely slow.
Ludo971 Reviewed on Oct 7, 2018, 3:52 PM
We wanted a rather spacious car and that's what we got but in a poor state. The front bumper shrunk several times, there was a leak at the level of the parachute so when it was raining, water came back from the car, the windshield wipers were to change (it was so much more dangerous! ) .... And we booked a car seat ds category 9-18kg and they gave us a cozy (-9kg), he did not want to know what it was like! Of course, our 2-year-old son did not go inside. He ended up looking for a booster but again not suitable, we had to deal with. In short this is not the first time we rent to Santo Domingo but this is the first time we have a car also rotten. And that's not the luxury we're looking for. We will go through another provider next time.