dia218 Reviewed on Oct 28, 2018, 2:10 AM

Picked up car a few minutes after it opened. Slow morning, but we got car in about 20min. The car was super clean and nice. We weren't really familiar with operating that kind of Chevrolet, but we asked. The drop-off was super convenient since they let us drop off the car at the Calgary airport instead of downtown Calgary without extra charge.

SRM Reviewed on Sep 16, 2019, 7:16 PM

I took a ford escape and as soon as the speed touched 60-70 car started to shake, I was so tensed as my baby was onboard.. so upset with the poor maintenance.

CHAEBIN Reviewed on Feb 27, 2019, 10:33 AM

I got the insurance and i got a little bit a acident. But they paid to my credit about 170$ so how can i do that? I think they dont know my insurance.?

Tasadduq Reviewed on Mar 22, 2019, 5:12 AM

My experience with this supplier was bad. First of all, I had to spend an hour to find out the location because of wrong address noted in the email. Supplier gave me a bad car which had about 62000 kilometers in the odometer. I had never received a car from a rental supplier who has given a car with that high mileage. They refused to accept cash and also charged more than what you quoted. I would like to get reimbursed for all these. Thank you.

Ken Reviewed on Jan 16, 2019, 6:04 PM

The service was great. The only problem we had was the in correct address given for the location of pickup. We calked in and were rerouted to another pickup area and all was good.

jim Reviewed on Jul 12, 2019, 4:30 PM

Only Issue we had was the google maps shows pick up location in wrong place

Catherine Reviewed on Apr 12, 2019, 1:58 AM

Booked my rental in the morning. Was told my pickup time would be 2pm. Had friends from out of town i was planning on taking to Banff. Upon driving to the rental at 2pm, called to ask for directions and was told they were planning on calling me and telling me my car was not ready yet. Told me to come again at 4pm. Called at 340pm to make sure the rental would be there and was told again that it was not, and they would try to let me know when it would be ready, they would call me back in 20 min. I desperately tried to look online to book another rental, and this particular spot kept appearing with multiple rentals ready for 430pickup. At 4pm I called again and was told the car they were awaiting was still not there. Asked what other cars they had available, told me the lot was empty. Had to cancel the rental and my trip to Banff. Was also charged for insurance. They did offer to help me the next day, which was no help at all ....but will never rent with enterprise after this awful experience.

David Reviewed on Jun 30, 2019, 6:01 PM

When I went to pick up my rental car. The dealer missed a crack in the windshield on the original inspection report. When I went to return the rental, they held my $600 deposit and told me that I caused the crack or should have reported it first when I noticed. I had a horrible experience, I left my $200 sunglasses and my passport in the glove box and Hertz/Thrifty has yet to return any of my lost items. It has been since June ,15