I must have booked a rental thinking it was an airport pickup when it was not. They went out of their way to fix that for me, and did it all in a matter of minutes. Being that we got delayed with the airlines three times that day, it was greatly appreciated. Nat C. Was very helpful and the people out by the cars were great too!

I reserved my car online. When I got to the store to pickup my car it was so easy and quick!! I actually extended my rental for another week. Very pleased

My credit card had $200.00 + $200.00 amount on hold in car of an accident. The $400.00 was reversed few days after I returned car.

My experience was great from booking online to pickup and dropoff. Will definitely use Budget again in the future.

The only problem was that previous rental had a dog whose messed was not cleaned after use

A good thing I reserved in advance. No cars were available for walk in customers.