nicoleReviewed on Jul 19, 2020, 5:18 PM
My experience with the supplier was terrible. Bad customer service, as the person who helped me took a personal call in the middle of the transaction, the car was dirty, not pulled up for me, not washed on the outside. In the backseat where I was trying to buckle my daughters car seat, there was a very thick layer of sticky stuff where the hooks go onto the car and the maintenance required light was on the whole time I was using it. The first car I was offered had no gas in it, and I was told I could take it anyways. I refused and took the dirty Corrolla. I will never use Hertz again. I will happily stay with enterprise, who always goes out of their to make sure my car rental is clean and safe for me and my family.
