My experience with the Jimmy Carter and Peachtree industrial Alamo location was awsome! I spoke on the phone with Alia to advise of my ETA. We finally made it through horrific Atl traffic, and was greeted by Alia and staff with a smile. They took care of our truck rental professionally, expeditiously, and exhibited exceptional customer service.

The guys at the front counter were seemingly nice and welcoming. The vehicle (2011 Subaru Impreza) however; was disturbingly filthy and had mechanical issues (check engine light and some other water light were on the entire time...plus the sputtering). I called customer service and was told to call the facility to change vehicles. I could not reach the location because the office phone was forwarded to a cell phone that was not answered. I will never rent from this facility again. Possibly the worst experience. Felt like I was being “punkd”. I was only in town for one day and had appts to get to so I didn’t have time to waste driving back to facility after I called. Other issues: -address on site did not have the correct zip code so it was much further than I thought -gas was on 1/2 tank but it was marked as being on full tank (did get it marked correctly before I left in the vehicle)