Ron45 Reviewed on Sep 18, 2018, 4:36 PM
I booked my a15 passenger van 3 weeks in advance. I get a call a day before asking if I still would like to keep my reservation, which I said yes. The day of my pickup they call me to inform me that they do not have a vehicle for me to pick up . Then asked if it would be okay for them to give us 3 minivans to accommodate the 15 passenger. No! We only have two driver and the rest is kids also we are traveling 12 hours away..this could have been the worst day for me and the kids. but thank God Budget Rental was able to accommodate me with the 15 passenger van then same day.