Ottocar Reviewed on Oct 3, 2018, 3:05 PM

The whole process was frictionless.

MIKAEL Reviewed on Aug 20, 2019, 9:44 AM

The ADDCAR offices were not at the airport, so it was difficult to find them (even the airport agencies did not know ADDCAR!?!?). We had to call ADDCAR to pick us up. It was necessary to take a complementary insurance without that we have clear explanations (we had however taken a PREMIUM insurance during our reservation on internet). The first vehicle offered was smaller than the one booked ... This is not the first time we have used Autoescape to rent a car, so we are very disappointed. In the future we will go directly with the agencies present at airports.

Volker Reviewed on Aug 3, 2018, 6:39 AM

Staff at the counter in Split bored and uninterested. I was then sent to a parking lot to search the car there. Allegedly there is waiting for an employee. After I had seen no one for a few minutes, the employee made his way out of the car of his girlfriend in which he had sat in the back seat and probably watched the whole thing. As the owner of this company, this would have been his last working day. It was scorching hot and it certainly took 10 minutes to be recognized. The car was new but dirty inside with the garbage from the previous tenant and also not clean on the outside.

JRV Reviewed on Sep 15, 2019, 8:36 PM

state of the contradictory vehicle well done in my presence, which is rare! C3 CROSSBACK new condition.

Coco Reviewed on Nov 21, 2019, 11:01 AM

I rented a car for a week at Avis in Croatia. I thought everything had gone well until I returned. I discovered then a levy of an amount of 101,39 € which would correspond to the insurance that I would have subscribed on the spot. Off, I made it clear to the agency that I did not want insurance because I am already covered thanks to my credit card. I have not received any mail or invoice informing me of this levy ... this is simply inadmissible