I had bad experience because I order a car and I got it completely opposite vehicle. Confirmation amount for the car was $1.141 and Hertz charged me $1.667from Visa card I wasn't happy at all.

It was all fast and transparent. I would only recommend it

It was my first time with Hertz and they were really good.

Short waiting times in the branch in the heart of Berlin, the return is possible due to the opening times but takes some getting used to in the late evening. The vehicle was in good condition and better than expected.

Worst experience I ever had with any car rental station. The day before my booking I called the Hertz customer service and asked how much the deposit and the insurance would be on top of my booking, which they said was 20€ a day.( I only had the car for one day) I arrived at 7.45 am at the station and wanted to get my reserved car as I had some appointments I had to go to. The first thing they said is that they don´t have any regular cars available for the whole day, only VANS!! This was extremely discouraging as I don´t want to drive around and park all the time with this huuuge car and also pay more gas. So the people at the station tried calling other Hertz stations but they all claimed they have nothing available. So lastly (about 45 minutes later), I wanted to proceed with the VAN booking and expected the 20€ on top for the insurance. Turns out they wanted more for the insurance then the actual rental fee. I told them that I had the call with the customer service yesterday but they didn´t want to do anything about it and just said that´s what the system was calculating. Extremely unpleasant experience and would never go there again

Was terrible, wrong car had one option which was nothing close to what i reserved. We wanted a small simple little cheap car and we got a a 10 seater Van which costed a fortune for gas which was the ONLY vehicle available even us being flexible with auto or standard. Wrong information about insurance, even when we called in advance to confirm the pricing. The whole experience was disaster.

I booked the car for 3 days at a cost of 111 € without compressed insurance This company herzRequire extended insurance and wanted me to come pick up the vehicle an extra 300 €Of course I did not agree that when ordering the car you can add insurance at a cost of 9 € per day.So because I owed the vehicle immediately I made a new order on the website I added the insurance.When I finished the guy at the reception said there was no problem now (In the end I paid for everything 111 + 29 instead of 420( And even then there was a problem because the website gave me to order the vehicle only an hour in advance and they did not agree to give me the vehicle and I had to wait an hour.Other than that the vehicle was excellent and clean and everything went smoothly.In general this is not the first time I rent cars through this site. But specifically this back demanded extra insurance and it is important to note excessive extra!

Very friendly staff, the car was also great! There was nothing to complain about. Next time like again