Yvi Reviewed on Jan 8, 2018, 5:15 AM
First of all the the insurance I purchased with the reservation was not honored by the rental company. Had to pay an add'l $35 pday liability or couldn't rent the car this increased our rental an add'l $200. The so called SUV was a piece of junk, it rattled, was dirty and the floor rugs was coming a part. The gas tank was given to us almost empty. Worst car rental EVER!!!!!
Mexican tourist Reviewed on Jan 5, 2018, 5:19 PM
This car rental lacks a desk in the airport. Pick up is a hard experience. Drop off is difficult as well as they are located outside the airport. They gave me a different model as they didn't have the exact model I rented. Staff is friendly and make their best.
DavidGenesta Reviewed on Jan 2, 2018, 5:24 PM
Hidden fees not specified in the contract. I took the insuranced recommended for Carrentals.com but they told to cancel it and they the one with them (too expensive). I paid three times the amount stated in the webpage.