Rental cars at St. Thomas Seaplane Base Airport

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Best rated stations in St. Thomas, U.S. Virgin Islands (SPB-St. Thomas Seaplane Base)

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Havensight Cruise Ship Dock

Average pickup time: 11-20 minutes.
6.7 out of 10 (6 Reviews)
Friendliness
7.3 /10
Friendliness 73%
Cleanliness
5.7 /10
Cleanliness 57%
Pickup time
8 /10
Pickup time 80%
Overall value
7.3 /10
Overall value 73%
3 out of 5
MichaelReviewed on Feb 7, 2020, 2:20 PM
Our own GPS was not working because the socket outlet was defective. We returned the car and the car was swaped. We needed to refulle the old car. No apologies! The new car was not serviced and the diplay indicated that the oil needed to be changed.
3 out of 5
TamiReviewed on Mar 29, 2019, 3:37 PM
I received a call from budget ( off site from the airport) the day before I left for vacation saying they were overbooked and couldn't fulfill our rental, sorry. Not acceptable. When we arrived, we went to the rental desk and told them the situation. The agent made a funny face then proceeded to search for my reservation. She didn't say much but eventually gave me keys to a car and I was only charged the price I was going to originally pay going to the off site pick up.
4 out of 5
JillReviewed on Mar 26, 2019, 4:40 PM
My experience was good. The condition of the car was horrible. It was clean but had an odor and it was a very beat up car. Broken cracked headlight, multiple deep dents and scrapes and the radio kept freezing. Just give out better cars. The service was good on both pick up and return.
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Cyril E. King International Airport

Average pickup time: 21-30 minutes.
5.7 out of 10 (18 Reviews)
Friendliness
6.2 /10
Friendliness 62%
Cleanliness
5.8 /10
Cleanliness 58%
Pickup time
7.7 /10
Pickup time 77%
Overall value
5.1 /10
Overall value 51%
2 out of 5
JohnReviewed on Jan 6, 2020, 6:57 PM
We rented 2 cars for 11 days in St Thomas USVI over Christmas and New Year's holiday. One of the cars needed to be retired with 45k miles on it. Dents, scratches, rubber seals falling off and sticking out of both rear doors and the trunk. Half way through our trip the rear trunk latch broke right as I arrived for a dive trip. We were unable to secure our things in the trunk and had to cancel the dive. We bungeed the trunk down and Budget would not exchange the car and made me drive it to them for repairs. No apologies or credit on rental as they acted like this was my fault. When I showed the Budget manager the condition and other issues with the car all she asked me was did I have photos of this when I picked up the car. She did note my account of the many items I showed her. The service and experience was far from my expectations. We do plan to return to USVI but will not use Budget again.
5 out of 5
BobReviewed on Oct 27, 2019, 8:00 PM
Car was clean and we had no problem with the car. Also it was good on gas.
1 out of 5
JohnReviewed on Feb 11, 2019, 5:24 PM
I'll be quick. You should not work with this location of Budget any more. When we arrive there was a line of 20 people waiting for cars but apparently Budget didn't have any. They told us to write our names down on a piece of paper so they could call us the next day with a car. We did this and they never called us. They were not apologetic and we didn't get mad at them because it was clear others had already flipped out on them. Their attitude was too bad, it is what it is which is frankly unacceptable for a large multi-national company like Budget.
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Cyril E. King Apo Lindberg Bay

Average pickup time: >60 minutes.
5.3 out of 10 (6 Reviews)
Friendliness
6.3 /10
Friendliness 63%
Cleanliness
7 /10
Cleanliness 70%
Pickup time
7.7 /10
Pickup time 77%
Overall value
6.3 /10
Overall value 63%
1 out of 5
HBReviewed on Apr 1, 2019, 5:09 PM
Personnel were pleasant but the inability to get a car when it was indicated that they had cars that were not cleaned is inexcusable.

Car Rental Information

Airport pick-up location: St. Thomas Seaplane Base Airport
Airport code SPB
Airport city Caribbean
Lowest price
Popular car types: SUV, Full size, Economy & Standard

Car rental company addresses in St. Thomas Seaplane Base

Budget

Top rated Budget rental locations in St. Thomas Seaplane Base

Havensight Cruise Ship Dock, Saint Thomas, VIR
Cyril E. King International Airport, St. Thomas, VIR
Avis

Top rated Avis rental locations in St. Thomas Seaplane Base

Cyril E. King Apo Lindberg Bay, Saint Thomas, VIR