Pierre Reviewed on Jan 8, 2020, 12:13 PM
This provider is far from the airport and only comes if called. On site, and therefore with no possibility of return, he asked me to pay a higher supplement than the initial price I had obtained on Autoescape. Supplement which corresponded to the full gasoline in advance, surcharged. I remind you that I rented in the island of Lanzarote and that using even half of the full in 4 days is a feat. In addition, I had to deposit € 720 deposit (not just the imprint of my card) or take their premium service at the price of my rental. Finally, I got a relatively worn 75,000km vehicle, not a C3 car. I am very disappointed with the service of Autoescape which does not specify these points when we make the rental.
taneaitotunisie Reviewed on Jan 3, 2020, 11:25 AM
The rental conditions are not explicit and result in a manifest theft. Among the optional conditions, the car is taken with the full tank and must be made empty. In fact it is not an option. If the vehicle is brought back with the full tank, you still have to pay for this option. Not speaking Spanish, I unfortunately understood it at my expense when I returned the vehicle. With proof of full payment made with the ticket for the service station 100m from the rental company and 5 minutes before returning the car, no reimbursement of this option is possible. The rental company Orlando in Lanzarote is quite simply a thief! This bad opinion comes in addition to many opinions read on the Internet. Warning! Avoid Orlando.
TP Reviewed on Apr 1, 2019, 2:55 PM
On site we were given the choice either to deposit a deposit of about 650 € to settle us in case of damage with the insurance, or to take out an additional insurance that was actually already included in the booking. Car itself was as described and maintained.
