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Best rated stations in Orange County, California, United States of America

64357 logo

231 W Katella Ave

Average pickup time: 21-30 minutes.
8 out of 10 (12 Reviews)
Friendliness
8.5 /10
Friendliness 85%
Cleanliness
8 /10
Cleanliness 80%
Pickup time
7.8 /10
Pickup time 78%
Overall value
8.2 /10
Overall value 82%
1 out of 5
Yathzary VillaReviewed on May 27, 2020, 4:40 PM
I had a reservation for the Anaheim location with enterprise and When I got there they were closed. They sent me to another location stating they would have my vehicle ready made me drive 30 min just a waste a time once I got there they told me they didn’t have the reservation nor the truck I had booked. Then I talked to their corporate office they send me to a 3rd location the airport stating they had it ready to go and had confirmed everything was on track. I drove another 40 min to the airport location only to find out they were closed. I called them back and they said there was nothing they can do 3 hrs later after wasting my time I had to get a reservation thru National at double the price of my original reservation. Most frustrating experience ever.
5 out of 5
TanyaReviewed on Nov 12, 2019, 9:28 PM
waited long to get a customer service member to help. the manager wouldn't assist
5 out of 5
JoshuaReviewed on Aug 23, 2019, 9:08 PM
Enterprise always doesn't disappoint. They go the extra mile for the customer. Just wish they had more staff so the wait wasn't so long.