Sheree Reviewed on Mar 7, 2019, 2:20 AM
Everyone helping me was very friendly. I did have a few concerns though. I purchased my insurance policy ahead of time through CarRentals.com. The agent told me that this was a scam website, that I wasted my money, the insurance policy was a fraud, and almost forced me to purchase his more expensive policy or else cancel the rental - the one thing that stopped him from not giving me the car, was that he was busy with other customers. I assumed he was lying to me bc he managed to not only pull up the policy on his tablet, but he also let me drive away with the car without the additional insurance policy purchase. He upgraded my economy car to an SUV, which was nice but definitely more expensive to fill up in gas during my ride. They had also called me a day prior to confirm and told me that I had to pick up my car 1 hour prior to the reservation time (which was close to their closing time). When I had done as they asked, they ended up changing my reservation time anyways, meaning the reservation then ended an hour earlier, and I had to pay extra to cover that last hour. It was hard not to feel like these guys were trying to take advantage of me.
Ron45 Reviewed on Sep 23, 2018, 11:49 AM
Friendly and knowledgeable answered all my questions about the automobile