Deidra Reviewed on Nov 5, 2019, 5:08 PM

The pickup and drop off were easy, except gir the line to exit after pickup. It took an unusually long time to get through the line. The gas tank wasn't full, but they told me I could bring it back with whatever it had and they wouldn't charge extra, which they held true to. The only negative part was that the car hadn't been thoroughly cleaned. We found napkins and a food wrapper and water bottle under the passenger seat. Overall a positive experience, priced well and easy to reserve.

Brian Reviewed on Oct 28, 2019, 5:06 PM

Admittedly, it was a light travel time/day, but I had car in 3 minutes and it took longer to take escalator to get to car then the whole rest of the process. Very easy, (much faster than FOX) and got nice complimentary upgrade on car choice.

Jm Reviewed on Apr 21, 2019, 10:15 PM

Both pickup and dropoff took only 5 minutes. Even got an upgrade. Charged the same amount as seen from confirmation, no other hidden charges. Great experience.

Jeff Reviewed on Feb 20, 2019, 2:07 PM

They went over all options for car selection. Very friendly and fast service.

Matt Reviewed on Apr 26, 2019, 8:26 PM

Worst experience ever using enterprise, never would go through them again. I would never use them again. They have me a lemon. Told us to drive 1 and a half hours away and didnt even get a vehicle close to what we had.

Clayton Reviewed on Apr 15, 2019, 7:59 PM

Reserving the car online was easy. The pick up was a little annoying. Once we had our paperwork completed and went to pick up the car, we hit a huge line of customers all waiting for their vehicles. I am used to being able to walk to my vehicle and drive away. I was in a huge rush and the 40 minute delay of checking in caused me to be late to my meeting. Not good.