BrianW36 Reviewed on Jun 6, 2018, 4:58 PM

Vehicle was not ready when I arrived to pick it up. When it did arrive, it was not big enough for two luggage pieces as advertised. Asst mgr did find a Tucson for us and we used that vehicle instead. When they brought the Tucson, it had no gas. Empty completely. The vehicle then had to be refueled which they only gave me half a tank and I had to drive four hours to PHL. I had to stop and get gas in order to make my trip. After turning in car the next day, it took me two days to get a receipt. Overall, the vehicle drove fine but getting a receipt and the initial experience was disorganized.

céline Reviewed on Sep 13, 2019, 12:46 PM

I strongly advise against it, they were wrong booking date, the vehicle is available in the agency, I ask them to change the date or redo the resa. What is impossible for them, they can only book another much more expensive vehicle at the other end of the city and I have to go at my expense and of course pay more. It's a big scam !!! Luckily the Avis St Quentin staff were very friendly, at least !!! well on claim perform and waiting for a return for more than a week they m ruined my holidays