Rosa Lopez Reviewed on Jan 15, 2019, 11:55 PM

My experience usually great but this one having issues. We were almost home and had a blowout called in to make sure he could put spare on and was told there would be no charge to us. Well unfortunately there was still waiting to hear back on my refund since we were told there wouldn't be. I am waiting for the recording to be reviewed of where that customer service representative told us no charge. So we will see how this goes!

Donyea Reviewed on Aug 26, 2018, 4:25 PM

My rental is very good

Katherine Reviewed on Nov 13, 2019, 4:47 PM

The only problem I had was knowing how to contact the supplier in order to get a shuttle from the airport. Otherwise, it was an outstanding experience.

Brenda45 Reviewed on Jul 5, 2019, 5:58 PM

The car company AVR was horrible. They did not have available the van we thought we rented and instead provided us with another van that was similar but upcharged us for it. They refused to give us the price we were quoted saying they had no affiliation and could do what they wanted. We will never use this company again. In addition, the employees at the rental company were extremely rude. In a world where customer service is very important, they didn't seem to care. This was the worst car rental experience we have had and we have MANY to compare it to.