Carla Reviewed on Jul 17, 2019, 4:41 PM

The customer service reps both on my pickup and return were really great. The car was nice and clean - I did have one issue with the car; one of the rear seat belts didn't work which made for an issue. But overall very satisfied and would definitely use this facility again

Joseph Reviewed on Dec 10, 2018, 8:01 PM

They called on Thursday to confirm we were still picking up the can so they could get it ready. We picked up the van it was not washed they apologized staring the service door wouldn't open to wash it but they cleaned the inside. Once my husband arrived back home with the van I got on the inside and it was filthy. They didn not clean or wipe anything down.

Joseph Reviewed on Jan 15, 2019, 8:56 PM

We reserved a dodge minivan or similar mini van. They did not have any minivans at the Orland Park location so we had to pay an additional $20 to get a truck that has the same amount of room as a minivan. Once we took the truck to our house to dropoff our vehicle the kids got in and pointed out all the nasty / dirty areas in the back we had to clean out the truck before we could leave making us over 30minutes late to our event.