Alias Reviewed on Apr 26, 2019, 8:55 AM
The initial car was unclean and so is the 2ndCar. Important: I left behind my RayBan Sunglasses and they are not able to identify and help return to me. Additional Hours charged as Full day is also Unfair! I wish they are more Client Centric and flexible.
Cames Reviewed on Nov 29, 2018, 10:48 PM
Well, first that all, Im from latino América, so I dont speak english very well. Anyway, first thing is the price that appears in the Page, that price is in USD and we are in Australia you must to Put the price in AUD. Secondly, I reserved a manual car and they gave me an automátic car, I told to the man and he says that they have not manual cars. And finally, when I picked up the car, the salesman cheated on me, he says to me that for rent the car cost 140 AUD thats ok, but then he told me about an ensurance, and Anyway the total price that he gave to me was 174 AUD (for the car with ensurance for 7 days), well I acept that price and I pay with my card, then I leave to my house in the car, when I arrived to my house I saw in my phone, the company charged me 359 dollars!!, so I called to the company and the man says that no problem, when I finish the Week Of rental and I return the car to the company, they return the half Of the money, he says to me that 359 dollars its because if something is wrong with the car like scratches or hits, or something like that, so I feel ok and I did not pay much attention to the situation. Anyway when was my 6 day with the car I decided to return it, So I return the car in perfect conditions, full Of petrol and everything ok, the I gave the car to another man, not the same Of the first time, and I told him about the money that was supposed to pay back, he says to me that Im wrong, I pay all that money and its correct, the car with ensurance 359 AUD, that price is a lot for me, and no make sens because is more expensive the ensurance per day than the car per day, anyway I feel shock, but What can I do if I cant speak good english, so I decide to leave the store. To resume, I rent a car with ensurance that supossed to be 174 AUD the whole Week, they charge me 359 dollars, I reserved a manual car and they gave me an automátic car, and finally I rent the car for a Week and I return the car at the day 6, and the did not return any money for the day missing, so thats my Last time that I rent a car in Budget, I though that the companies in Australia was good, but are not.and Finally Im sorry for my writing errors.