Nichole Reviewed on Jan 10, 2019, 5:58 PM
I put in for a suburban or equal size back in March 2018 for a vehicle needed in Dec 2018 for a trip to Florida. We got there and they didnt have anything in that size corporate overbooked. Then one of the ladies behind the counter was so rude. (We weren't even working with her). We ended up with a 15 pass van that had no cargo space. They told us to drive to Albany N.Y. as they had 3 suburbans coming in that afternoon. We stopped in there and we were told absolutely not we r sold out. You can go to NJ as they have some (not the direction we were driving). So we decided we aren't going yo spend our whole vacation finding a suburban so we have up. When in Florida our 15 passenger vans breaks started to grind and back tires were bald. So we brought it to a different airport and we got lucky they had one suburban. So needless to say it was horrible. But the guy did work hard to get us into something but it was not what I reserved 9 months in advance!!