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ACE Chicago Reviews

Car rental rating: 4.37 out of 5 with 27 ratings


"It was a great experience. Great car and Howard at the counter was wonderful. He got us in the right car and on our way with no problems. We had a wonderful Christmas with our family!! Thank you. !"

(Reviewed on December 03, 2014 )


"You guys are amazing will rent again in the future."

(Reviewed on August 03, 2014 )


"We received an even better discount at the counter than we did online. Great service!"

(Reviewed on July 23, 2014 )


"This was my first time renting with ACE and I was very happy with my experience. Keith at your O'Hare location was really amazing and helped me check in and get on my way with professionalism. I wasn't impressed with my..." Read more

(Reviewed on July 13, 2014 )


"Excellent experience all around . I was very impressed with ACE"

(Reviewed on July 10, 2014 )


"I really had a wonderful experience with ACE. I will definitely rent from them again and recommend it to my friends."

(Reviewed on June 20, 2014 )


"Awesome! The folks at ACE are ACE!"

(Reviewed on June 05, 2014 )


"one of the best rentals I ever had"

(Reviewed on June 04, 2014 )


"I've rented from ACE through in the past, and as expected, I got the best rate and outstanding service. I had a long drive to make and I received a brand new car with satellite radio equipped. It make the dr..." Read more

(Reviewed on June 02, 2014 )


"very helpful staff, nice car, excellent rate. I told my family members about it. Will definitely rent again. Thank you."

(Reviewed on May 31, 2014 )


"Great experience no issue with the car. Great ride!"

(Reviewed on May 01, 2014 )



(Reviewed on April 29, 2014 )


"It was a great experience. Shuttle was right there, staff was friendly and not trying to sell me anything. Good value for money - would definitely recommend it!"

(Reviewed on April 15, 2014 )


"Of any rental company have used, this was the absolute best, pleasant, stress-free experience. Wonderful people."

(Reviewed on April 07, 2014 )

Please be aware that some of these reviews may have been translated automatically into English.

ACE Car Rentals in Chicago : All you need to know

There is no better way to see everything Chicago has to offer than by getting behind the wheel of your Ace rental car. Stop wasting your vacation waiting on the bus, or being nickel and dimed with ride-shares or taxis. When you have the keys to your own ride, you can drive wherever you want to go, when you want. Make your next vacation to Illinois more enjoyable with an Ace rental car.

Why drive with

With over two million putting down roots in Chicago, you should find plenty to do and see in this vibrant city. Visitors come to experience Chicago's diverse population. Of course, this city has more going on like an engaging art community and plenty of interest for history buffs. Whatever you choose to do first, you'll want to take in as much of Chicago as possible while on your stay. Once you grab the keys to your Ace car rental, you'll be on your way to discovering more of this exciting city. works with the best businesses in the world. Ace has been acknowledged by J.D. Power & Associates for outstanding customer satisfaction, as well as over 50 years of experience providing vehicles to people like you. You can rest easy knowing you're in good hands with Ace.

What you need to know about car rentals in Chicago

How do I get the best rates on a Chicago Ace car rental? always tries to get you the lowest price, no matter when you reserve your car. But booking your car ahead of your trip can help keep spending low. Make sure to keep the car under one driver's name and read the mileage policy to avoid any surprise fees.

What should I carry with me when I get my vehicle in Chicago?

You will need to present credit card, as well as your driver's license.

How old do I have to be to rent a car in Chicago?

Ace's minimum age to rent a car in Chicago is 21. Take time to go over Ace's policies, as there could be additional fees if you are under 25 in most cases or for higher category cars in particular.

Is there a particular vehicle I should get for my trip to Chicago?

That depends on your needs and what you'll be doing when you visit Chicago. For bigger cities, like Chicago, you may find navigating and parking easier in a smaller vehicle. If you are traveling with a bigger group, then a SUV or a sedan will have enough room for all of you and provide a more comfortable ride on longer drives. Those looking for a bit of extravagance on their Chicago trip can choose the premium category to get a car like a Cadillac or Audi or similar.

Is insurance required when you rent a car in the United States?

In the United States you do need to have insurance before you rent. Many major credit cards (American Express, Visa, MasterCard and Discover) generally cover your car rental. But many of them have prohibitions, such as not covering larger vehicles, like trucks or SUVs. Be sure to find out by calling your credit card company to find out what kind of coverage is offered before you head to Chicago. Additionally, as a United States citizen, you can also add on Collision Damage Coverage through at checkout.

Does Ace require a deposit at the time of booking my rental car?

Ace requires a deposit when you book your rental car. Ace will block the deposit on your credit once you book your rental for your trip to Chicago. Please note that the deposit will vary greatly based on the model and make of the car.

What is the fuel policy on my Ace car rental?

We suggest a full to full policy. You should receive your automobile with a full tank, and you will want to refuel up to the amount you picked the car up with. For a cheaper rate, it is best to fill up your tank before you bring it back to Ace. Stations near airports or car rental places tend to have higher prices.

Why should I get unlimited miles?

Chicago is a big city, so there is going to be a lot to do. You may not want to be concerned about your miles if you are planning to see what else Illinois has to offer.

Can I get a one-way rental from Ace?

Ace offers one-way rentals in most cases. You may find it more convenient to return your rental at another Ace. Be aware there is typically an additional fee when you choose one-way.

Reserve your ride today!

With so much to do and see in Chicago, having access to an auto can come in handy. When you are ready to discover more of Illinois, you can drive when you like, without having to spend time waiting for the bus or hail a taxicab.

Before your next getaway, book your Ace Chicago rental car and take off to all the must-see sights. Book through and speed along the open road in Chicago, Illinois.