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ACE Austin Reviews

Car rental rating: 4.21 out of 5 with 14 ratings


"Jay was wonderful. It's been a while since I've had outstanding service, but he was truly awesome!"

(Reviewed on February 05, 2015 )


"Great Service. Great Rate! Thank you"

(Reviewed on November 05, 2014 )


"I've consistently been treated very well by ACE. That is the reason I sought out ACE in Austin, TX, and actually paid a little more than I could have rented with another company. I've appreciated ACE and will continue to ..." Read more

(Reviewed on October 09, 2014 )


"We had a great experience thanks to Jonathan Correa he was helpful, professional, and very pleasant. Thank you for for making us feel welcomed and making our car rental so easy."

(Reviewed on July 30, 2014 )


"The staff at ACE were wonderful. I left my sunglasses behind and was able to call the next day and they saved them for me."

(Reviewed on July 21, 2014 )


"Excellent, friendly service. Will definitely rent from Ace in the future!"

(Reviewed on July 13, 2014 )


"I personal with the staff manager on Tuesday 07/01/14 in the afternoon at the vehicle station he was very friendly, the ACE staff at pick-up and return gave me a very nice customer service. Thanks"

(Reviewed on June 27, 2014 )


"Great experience overall-- very friendly staff, really nice car for the price, and a good, streamlined rental experience overall"

(Reviewed on May 14, 2014 )


"We ended up being charge an extra $159 though the staff person said that was just a deposit and wouldn't go through. We return the car with a full tank in excellent condition."

(Reviewed on May 09, 2014 )


"My family and I were very impressed with the professional staff and with the vehicle. The vehicle exceeded our expectations for comfort, quality and the overall experience was fantastic. I will certainly be open to renti..." Read more

(Reviewed on March 18, 2014 )


"I travel often, and have never had such a good experience renting a car. The folks at ACE were fantastic!"

(Reviewed on March 01, 2014 )


"Great experience! I was hesitant to rent from an "off-brand" agency, but ACE lived up to its name. We received a car with less than 250 miles on it. Great rental and return service. I'd recommend ACE to anyone!"

(Reviewed on February 02, 2014 )


"representative Megan was outstanding. She made our trip a wonderful experience"

(Reviewed on January 31, 2014 )


"the agent was wonderful and knowledgeable of the area"

(Reviewed on December 16, 2013 )

Please be aware that some of these reviews may have been translated automatically into English.

ACE Car Rentals in Austin : All you need to know

If you want to see everything Austin has to offer, there is no better way to do so from behind the wheel of a rental car from Ace. Stop spending your vacation waiting on the bus, or being nickel and dimed with ride-shares or taxis. When you have access to your own vehicle, you can go anywhere you want to go, when you want. Make your upcoming vacation to Texas even better with an Ace rental car.

Why drive with

Austin has over half a million people, which probably means this city is sizable enough for a little excitement. Many visitors come to have fun at Austin's local attractions and a college-town vibe. No matter what you pick to do first, you'll want to take in as much of Austin as possible while on your stay. You'll be able to explore of this city once you get the keys to your Ace rental car.

We work with some of the top car rental companies in the world. Ace has over half a century of experience offering vehicles to visitors like you, and has been awarded by J.D. Power & Associates for outstanding customer satisfaction. You can rest easy knowing you're in great hands with Ace.

Frequently asked questions

How do I get an Austin Ace rental car at a great price?

We try to get you the best price, no matter when you reserve your vehicle. However, reserving ahead of your visit can help keep spending low. Make sure to not add an additional driver and check the mileage policy to avoid any surprise fees.

What should I have with me when I get my rental car in Austin?

Make sure to carry with you credit card, as well as your driver's license.

What's Austin's minimum age to rent a car?

Ace's minimum age to rent a car in Austin is 21. Some rentals, especially higher category vehicles (luxury, SUVs, etc.), may have an added fee if you are under 25. Take time to review Ace's policy to know what the total cost is before you book.

What kind of Ace rental car should I get for my trip to Austin?

That all depends on your needs and what you'll be doing when you visit Austin. Compact or economy vehicles are ideal for short commutes and are easier to park. If you are traveling with coworkers, then a SUV or mid-size vehicle is going to have enough room for all of you and offer a more comfortable ride. Those looking for a bit of luxury on their Austin getaway can choose a higher-end vehicle like an Audi A4 or Cadillac XTS or similar.

Do I need insurance when I rent a car in the United States?

You are required to have insurance before you rent a car from Ace in the United States. Although many of the major card issuers, like Visa and MasterCard, provide some coverage, there are usually restrictions. For instance, you may not be covered if you book a larger or luxury vehicle. Make sure to check credit card issuer's policy before you decide. Otherwise, as a U.S. citizen, you can add on Collision Damage Coverage with at checkout.

Do I need to pay a deposit when I book my Ace car rental?

Ace does require a deposit when you book your rental car. Ace will block the deposit on your credit once you reserve your rental for your trip to Austin. Please be aware that the deposit will vary greatly depending on the make and model of the vehicle.

Do I have to full up the tank before I take my car back to Ace?

At, we advise a full to full policy. You receive the car with full tank, and you should return it topped off. To avoid any added expenses, it is best to fill up your tank before you return the car to Ace.

Should I get unlimited miles when I drive in Austin?

Austin has over half a million people, so there should be plenty to do. Unlimited miles allow you to see what else Texas has to offer without being concerned about your limits. If you are looking to add some excitement to your Austin trip, you can also drive to Kiddie Acres and enjoy an evening riding the park's attractions.

Does Austin Ace offer one-way car rentals?

Ace offers one-way rentals in most cases. You may find it easier to drop off your vehicle at a different Ace. Be aware there may be an additional fee when you choose one-way.

Book today for great rates

With so much to do and see in Austin, having the keys to your own set of wheels lets you explore at your own pace. When you're ready to discover more of Texas, you can leave wherever you like, without having to coordinate a ride-share or wait for the bus.

Before your next getaway, book your Ace Austin car rental and zip off to take in all the must-see sights. Reserve with and speed along the open road in Austin, Texas.