Franz Reviewed on Dec 23, 2018, 9:07 PM

Point deduction, because although recruited with Audi A3 class, the collection then, however, "only" a BMW 1-series is available.

Patrick Reviewed on Apr 5, 2019, 10:37 AM

The car reserved by me was not available in the first instance. Counter staff indicated that they only have a smaller model available. After I insisted that I did not want to purchase a smaller (read: cheaper) car, she still found the key to the car I reserved. What was extra strange was that a friend had reserved the smaller car but was offered the option to upgrade to a larger model (exactly the model I had reserved). At the counter, the employee indicated that the car only had 1 damage. When checking the car it turned out that it was really full of scratches and dents. In consultation with the employee in the parking garage, all damage is still ticked. So pay attention before you leave! Although I had rented a large / more expensive car, it was very easily equipped. E.g. no cruise control / navigation or something.

UlfFlensburg Reviewed on Jun 11, 2019, 1:09 PM

I had to wait 80 minutes until I was served at the counter. I have already experienced this in Munich and will not book a car there again. Such a long wait is totally unacceptable to me.