d Reviewed on Mar 4, 2019, 3:28 AM
We had reservations for a car with Thrifty. We arrived on time at the Clearwater/St. Pete airport and called Thrifty for a transport van. They never answered the phone. We called several times. We were then told by several airport employees that this particular Thrifty regularly closes down early and leaves customers stranded. We used ACE rent a car at the last minute - they were professional and gave us an even better rate. Although I had left a message and my phone number with Thrifty, they never called me back. Poor services is one thing, but this was even worse - no service at all.
Danny Reviewed on Dec 14, 2018, 5:42 PM
No one can easily step into a full sized pick up without a side step (which the rented vehicle did not have). No other vehicle was available when seeking an alternative (which seems unlikely). Renting at the terminal, from other suppliers, without having to take a shuttle is no more expensive.
Trevor Reviewed on Nov 15, 2018, 9:13 PM
Was staying at the Holiday Inn during a work trip and decided to rent a car for the day to wander town. Perfect location in the office, staff was quick to assist and get me on my way. Great price for the rental and decent car.