Robin Reviewed on Apr 17, 2019, 10:24 PM
Pickup was very easy. They offered me a choice of 4 great cars out on the lot. Drop-off was at a different location in another state which was also an excellent experience.
wenseco23 Reviewed on Mar 11, 2019, 2:23 AM
The service was excellent. I enjoyed the options to choose from and was very satisfied with my choice.
Dieter Reviewed on Mar 4, 2019, 9:01 AM
My reservation with Car Rentals (your company) was for US$ 35.86 per day x 2 days = US$ 71.72 before taxes. Thrifty charged me US$ 59.69 per day = US$ 119.38 before taxes. At the counter at JFK the customer (myself) is confronted with many extras: 35.90 for insurance, 42.98 for toll road, 28.33 for concession fee recovery. My total bill inclusive taxes was US$ 271.68 !!!!! As a tourist with no experience in renting cars in the USA I feel extorted and cheated. You offer insurance by Allianz for US$ 9 per day. Allians charges for 2 days US$ 27 ! Why? For 2 days should be US$ 18! Furthermore: Thrifty tells me this insurance is worthless and I should take the Thrify Insurance which was US$ 35.90. You should inform you customers that the car rental companies have their own insurance system