Scott Reviewed on Oct 15, 2019, 5:12 PM
I booked online and was given a total of $99 for my 3 day rental. When I picked up the car they tacked on another $50 in fees that were not disclosed upon booking. Be aware
Sherry Reviewed on Oct 13, 2019, 5:00 PM
There was a long line at the Thrifty counter- 9 ahead of me, but the young man that helped me at Louisville airport was so kind. I’m sorry I don’t remember his name, but he was a wonderful representation of your business.
Rebecca Reviewed on Oct 8, 2019, 7:05 PM
We arrived and the counter person told us that the SUV we reserved was being washed. He stated it could be a very long time if we wanted to wait for it and said the last person that happened to waited a long time and was very upset. They offered us another vehicle that was suppose to be a full size and same price. We looked online and that did not show that. We took the car offered because of our schedule but the car was way too hard for my tall husband to get in and out of. They also provided free gas which helped but not the same as having a car that would fit my husband better