robert Reviewed on Jan 17, 2020, 4:24 PM
Major issue with the service at this location. I booked through carrentals.com and I wouldn't recommend them either! The Thrifty didn't have a credit card reader with a chip reader and the magnetic strip was damaged on my card, so they wouldn't rent the car. They were absolute jerks about the whole situation and car rental.com isn't any better.
Juan Reviewed on Jan 9, 2020, 4:39 PM
First of all, the address for pick up was incorrect (House), second, customer service was great, and lastly I left some of my a bag full of shirts.
Dina Reviewed on Nov 24, 2019, 4:20 PM
The staff was friendly and not to blame, but the car and car type I reserved was not available upon arrival. I rent only certain models, Kia is not one of them. Kia’s are terrible cars and I would prefer driving my old Escalade over a brand new Kia. Rental companies should be prepared or at least over a discount or incentives for the problems they cause.