Eric Reviewed on Dec 31, 2019, 4:30 PM
We picked up our Kia (I was hoping to try the Jeep Compass) at about 2am. I was concerned we wouldn't be able to pick up then but in partnership with Hertz I was able to pick it up quickly. the Hertz agent was friendly and made quick work of it. thanks to Thrifty New Orleans!
Jay Reviewed on Dec 10, 2019, 3:08 PM
Would just like to say that Jade was holding down the fort the night I landed. Check-in was quick and easy but once to the garage they were staffed with only one girl that was running back and forth from where you get the keys to the gate where you leave. She could have used some help but Jade handled it in stride and with a smile on her face (even though some customers were being quite rude for little inconvenience).
Tech Tom Reviewed on Nov 26, 2019, 5:38 PM
The local sales rep would not take no for an answer about his Thrifty insurance coverage even though I showed proof of extra coverage (purchased in advance) plus my AAA plus my credit card to cover loss-of-use. It took 3 tries before he gave me the keys. I won't be renting from Thrifty in New Orleans again. Who needs to be threatened that I might get a flat tire and have to pay for loss-of-use?