Julianne Reviewed on Jul 27, 2020, 6:51 PM
I’m not sure how I missed it, but I did so it came as an unpleasant surprise when I was told they don’t offer unlimited miles. I needed to rent the vehicle for the day to take a trip about 2 hours away. This put me over their limited 150 miles. Fortunately the staff was great and got it approved by the owner to give me an extra 50 miles to off set the cost. I was grateful for that. Neither USB outlet in the front of the vehicle worked so that was a bit frustrating but certainly not the first time I have encountered it. Overall, I was grateful that the staff helped me out otherwise it would have been a fortune but I don’t think I would rent from them again as when I rent a vehicle it’s to take longer trips, not local driving. And 150 miles is there standing policy. Not just something new due to Covid.
Ellen Reviewed on Aug 11, 2019, 1:14 PM
We only drove the car from Melbourne to Fort Lauderdale but only got there to return the car they couldn’t find a reservation. I only had the car for 2 1/2 hours I hope it was checked back in
Andy85 Reviewed on Jul 2, 2019, 1:34 AM
They charge me 96$ for a small car when they say it will be 52$. They never answer the phone when i call to ask about the charges