Teresa Reviewed on Jul 7, 2020, 4:57 PM
I finally figured out the rental desk was closed after standing in the line for few minutes. There were many small unnecessary signs on counter, which I finally saw the one that says go to Hertz. The agents there were really busy, friendly and nice, but got through the long line. My vehicle has a cleaners Hertz sticker on the driver door but the passages window was all the way down. I opened the driver door to find the inside not Covid19 clean, steering wheel was dirty, passenger dash was dirty foot prints and I found a use bowl under the passenger front seat. Overall truck drove nice but the trunk space was very small.
Candice Reviewed on Jun 30, 2020, 5:55 PM
The car (2019 Kia Sorento) was ok but the tire was making a wobbling noise, so they switched it to a different (2019 Kia Sorento) that car had the same loud wobbling noise, all the passengers in my car heard it. But I was in a rush because I had to go out of town for a funeral. I probably won't rent another car through them if it's a Kia Sorento.
George Reviewed on Mar 22, 2020, 5:48 PM
Great experience! Would rent from Thrifty again.