Boris Reviewed on Mar 4, 2020, 4:48 PM
I made our reservation with Thrifty on line and got a great deal and much better than approaching rentals in person. We choosenthe wild card car which was available and we got an excellent 4 dr KIA sedan. Service to pickup and drop off was excellent, easy, and courteous. We waived the insurance because our credit card gaven nsurance and Thrify understood that. Our car was new, 2020, with low mileage, clean and fully operational. We highly recommend using Waikiki Thrifty.
Erin Reviewed on Jan 7, 2020, 4:05 AM
Although line was long staff were very supportive and friendly. Our booking was for an economy car but they offered us a large van as the only option, or an upgrade to a sports car for a small fee. Based on the order they should have waived the upgrade fee. They need to improve time waiting for pickup, we were there over an hour. Drop off was much more efficient! Appreciated the excellent customer service.
Al345 Reviewed on Nov 13, 2019, 10:29 PM
Everyone was very professional and the car was ready and clean. However, we had an 8 am reseveration and showed up at 8 am only to find a line down the street that ended up taking over an hour. Definitely factor that in when you are planning your day.