Sim Reviewed on Aug 5, 2019, 6:47 PM
No unexpected surcharges, no long waiting lines and no unnecessary insurances
Danny Reviewed on Jul 7, 2019, 1:33 PM
Great car but airport service was a mess. There is no one stop shop to pick up the car abs when arriving by shuttle to the area, there are no directions, and if you’re lucky to find stop #1 be prepared there is a #2 for keys, then a #3 to get the car if you’re lucky to find the person. Everyone is so sweet so all the chaos is softened. Finally, the car was great but we got a flat tire near San Gimignano and were stuck for hours. No one returned our calls and when we were lucky to get someone on the phone they often gave us another number which was no help or said they’d call back but did not! Thank god I speak Italian and was able to get to a garage to change out the spare. The next day we drove to the airport to change out the car. So no one stop shop of course and had to do #3, #2, and finally #1 then back to #2... again they were all sweet but their road side service is very unreliable.
alitalia Reviewed on Apr 30, 2019, 1:23 PM
Good reception at Florence airport, long wait, vehicle in good condition. Only problem: a car rental in an unclean state, and return essence too picky: leave a receipt indicating a full fact within a perimeter less than 10 km from the parking return ....