Ashley Reviewed on Apr 30, 2019, 1:41 AM
The staff at Thrifty DCA was so friendly and accommodating. The process was so easy. When we arrived the staff checked with us to see if our rental would be sufficient and when it wasn't they helped us make a better selection. I believe the woman that helped my family was Tamika (short blonde hair). She was the BEST. They seem like they enjoy their working environment and it shows in their level of customer service.
Carl Reviewed on Apr 27, 2019, 6:31 PM
Was treated wonderfully in a tough situation. A group of 5 of us were in the airport after having our plane canceled. Everyone in the airport was looking for a car. We got onto car rentals.com and were able to find a full sized car with thrifty. When arrived at the counter, the service provider, Mazir (i think) could not have been more helpful. He placed us in a full sized SUV and gave us a great price so that we could take the 5 hour drive home, instead of waiting, staying over nite, and getting up to take a 7am flight. The car worked great. And we were checked in and out with ease. It was a relief and a joy after a day of hassles trying to get home.
william Reviewed on Apr 23, 2019, 5:42 PM
terrible !! left stranded at airport with no vehicle and luggage. had to pay a premium to get to the next city of the tour.