celineR Reviewed on Dec 10, 2019, 10:12 AM
The pick up and return of the vehicle is very simple. Only downside, the type of car I requested was not available. I had the model above which was very long for my taste!
Natniout Reviewed on Jul 1, 2019, 9:46 AM
Very disappointed vehicle booked on the net, I phoned several times to the agency in Caen to know if our train arrived later than the opening hours no response, so I contacted the customer service who told me no worries go to the hotel north which will give you the keys (receptionist super nice and very welcoming), I asked the customer service if it was necessary to provide the papers at the reception of the hotel in response no no need. So in the end arrived Friday 20h, because of the delay of the train, to remove the keys and there no car and so if you have a way to contact someone because office closed. The next day I phone the Caen agency and there I am sent for a walk by the person who answers me (after 2 hours of testing) and who says he has no vehicle for me and he has other clients to treat. So no I do not recommend this service